Privacy Policy

Your privacy is critically important to us. At DwellWell we have a few fundamental principles:

  • We don't ask you for personal information unless we truly need it.
  • We don't store personal information on our servers unless required for the on-going operation.

If you have questions about deleting or correcting your personal data please email us at support@getdwellwell.com.

DwellWell LLC. (“DwellWell”) operates several websites including getdwellwell.com and dwellwellapp.com. It is DwellWell’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, DwellWell collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. DwellWell's purpose in collecting non-personally identifying information is to better understand how DwellWell's visitors use its website. From time to time, DwellWell may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

DwellWell also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users.

Gathering of Personally-Identifying Information

Certain visitors to DwellWell’s websites choose to interact with DwellWell in ways that require DwellWell to gather personally-identifying information. The amount and type of information that DwellWell gathers depends on the nature of the interaction.

Information We Collect

In order to operate effectively and provide you the best products, services and experiences we can, we collect different pieces of information. We collect information, including personal information, when you provide it to us, such as when you register or open an account, sign in, pay a bill, or call us for support. We may also automatically collect information when you use our sites and services. We also may get information from other companies or 3rd parties. We automatically collect information in a variety of ways, including from web forms, through technologies like cookies, web logging, and software on your computer or other device.

Some of this information could include, but is not limited to:

  • Identification Info (e.g. name, phone, address);
  • Home maintenance results;
  • Registration info;
  • Any 3rd party data (such as contractors you've used) synced with your account.

How We Use Your Personal Information

The information we collect is used to operate, improve and personalize the products and services we offer. We also may use the information to communicate with you. And we may use the information to help make the ads you see on our ad-supported services more relevant.

We will not, without your consent, sell, publish or share information you entrust to us that identifies you or any person.

We may share your personal information as needed to complete any transaction or provide any service you have requested or authorized; with vendors or affiliates working on our behalf; or when required by law or to respond to legal process.

We may also share or disclose your personal information with our affiliates and subsidiaries. We may share or disclose your personal information to protect our customers; to maintain the security of our services; to detect, prevent or report fraud, criminal activity, or violations of our terms of service/use; to protect the health and safety of our customers or the general public; and to protect our rights and property.

Aggregated Statistics

DwellWell may collect statistics about the behavior of visitors to its websites. DwellWell may display this information publicly or provide it to others. However, DwellWell does not disclose personally-identifying information other than as described below.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. DwellWell uses cookies to help DwellWell identify and track visitors, their usage of DwellWell website, and their website access preferences. DwellWell visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using DwellWell’s websites, with the drawback that certain features of DwellWell's websites may not function properly without the aid of cookies.

Business Transfers

If DwellWell's, or substantially all of its assets, were acquired, or in the unlikely event that DwellWell goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of DwellWell may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by DwellWell and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, DwellWell may change its Privacy Policy from time to time, and in DwellWell's sole discretion. DwellWell encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a WordPress.com account, you should also check your blog’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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